How to Sign Up as a School?

A step-by-step tutorial for school administrators setting up a MentrixOS account

Abhijit Dhopre

Last Update 4 months ago

 

Overview 

Use this guide to register a single school on MentrixOS.com
This setup type is suitable for:
✓ Primary Schools
✓ Secondary Schools
✓ Senior Secondary Schools
✓ K-12 Schools
If your school is part of a group managing multiple branches or campuses then,
Go to Article“How to Choose the Correct Setup Type” first.

Who This Guide Is For

This guide is for administrators, principals, or owners setting up a MentrixOS account for a standalone school — including primary schools, secondary schools, high schools, and K-12 institutions.
Before You Start
Information Why it's needed 
School name
Identifies your institute in the system
Admin name and email


Used for login and account communication

Phone number


Used for verification and support contact

Country, region, and city

Sets regional and compliance defaults


School type (primary, secondary, K-12, etc.)

Helps configure relevant grade structures
Subscription key (if issued)

Applies your plan automatically, if applicable

Authorization to create the account
You should be authorized to register on behalf of the school

Step-by-Step Signup Process

Step 1: Open the Signup Page

Go to the MentrixOS.com signup page and click Create Account

Expected Result:  The signup form opens and asks you to choose your setup type

Step 2 :Select School

From the list of setup types, choose School.

Expected Result:  The form proceeds to school subtype selection
⚠ Select School only if you are registering a single school.
Step 3: Select School Type
Choose the option that best matches your institution.
Examples:
  • Primary School
  • Secondary School
  • Senior Secondary School
  • K-12 School
Expected Result:  The form moves to the school details section
Step 4: Enter School Basic Details
Fill in your school's official name, Tagline,Domain, Email address, and any other organization details requested.
Expected Result:  Your school profile is saved and the form proceeds to admin details
Step 5: Enter Admin Details
Provide the primary administrator's information.

Required details:

  • Full Name
  • Email Address
  • Phone Number
Expected Result:  Admin contact details are recorded for verification and future communication.

Step 6 : Configure Logo and Theme

Setup your Logo and Theme

Expected result : Logo and theme settings apply across web and mobile app.

Step 7 : Enter Pysical Address

Enter Pysical address of School 

Expected result : Enter correct address and select country and region.

Step 8 : Tearms and Conditions

Review and accept the Terms of Service.
Expected Result:  You cannot proceed to the next step until the Terms of Service are accepted.

Step 9 : Module setup

Select optional module

Expected result : Select modules if you require now otherwise skip it.

Step 10 : Free Trial

Select youre subscriptions 

Expected result : Start 15 day free trial.

Step 11 : Activate

Lonch/Activate your MentrixOS Account

Expected result : Blank Dashboard visible 

What Happens Next

After signup:

✓ Account is created or submitted for review
✓ Confirmation notification is sent
✓ Dashboard access becomes available

Troubleshooting 
Problem: I selected the wrong setup type or subtype.

Solution: Contact support before completing setup. Some setup types and subtypes cannot be changed after account creation.

 
Problem: I didn't receive my OTP.

Solution: Check your spam folder and confirm your email/phone number is correct, then request a new code. If the problem continues, contact support.

 
Problem: My school manages more than one branch — should I still use this guide?

Solution: No. Use “How to Sign Up as a Multi-Branch / Franchise Network” instead, since it's designed for organizations with multiple campuses.

 
Problem: My signup shows “pending review.”

Solution: This is expected in some regions. You'll be notified by email once review is complete — no further action is needed from you.

 
Problem: I started signup but couldn't finish in one session.

Solution: See “How to Resume an Incomplete Signup,” if supported for your account

 
Related Articles
  • Signup Overview: How MentrixOS Signup Works
  • How to Choose the Correct Setup Type
  • How to Sign Up as a Multi-Branch / Franchise Network
  • How to Accept Terms of Service During Signup
  • FAQ
  •  Troubleshooting Guide

     
     

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